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10,000 AI Courses. Zero Standards.
by: Susan Krautbauer, CITADPublished on: 01/28/2026The IT industry just automated itself—and employers can't tell who actually knows AI. When everyone has a certificate, nobody has credibility. Here's why credentialing frameworks that test competency are the answer.
From Digital Access to AI Readiness: Rethinking How We Prepare People for Work
by: Susan Krautbauer, CITADPublished on: 11/05/2025Access isn't the finish line—it's the foundation. As AI eliminates entry-level roles, workforce development must evolve from digital literacy to verified AI-readiness. Here's the continuum that bridges the gap.
When Everything Has AI Nothing Does
by: Susan Krautbauer, CITADPublished on: 06/25/202578% of companies adopted AI. 80% report zero ROI. Most "AI-powered" tools are just automation with better PR. Here's what real transformation looks like.
Beyond Good Intentions: What AI Bias Reveals About Building Better Tech Systems
by: Susan Krautbauer, CITADPublished on: 06/11/2025Neutral technology doesn't exist. When algorithms are trained on inequality, they don't fix disparities, they encode them. Why tech-for-good initiatives fail without intentional system design—and what changes.
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